Terms & Conditions

Last Updated: November 6, 2026

Welcome to Lunessaeme. These Terms & Conditions govern your access to and use of https://www.lunessaeme.com, including all purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Business Information

This website is owned and operated by:

Brand Name: Lunessaeme

Legal Business Name: Dongguan Baiyibaishun Clothing Co., Ltd.

Registered Business Address:

Room 201, No. 6 Zhongheng Road, Dongfeng Xinxu, Humen Town, Dongguan, Guangdong, China.

Customer Service Email: info@lunessaeme.com

Telephone: +86 13646158224

Website: https://www.lunessaeme.com

2. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use our website:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To interfere with the security or operation of our website.
To transmit malicious software or harmful code.
To infringe upon the rights of other individuals or businesses.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

3. Products and Descriptions

Lunessaeme offers women's clothing, including:

Dresses
Tops
Bottoms
Sets

We make reasonable efforts to display accurate product descriptions, photographs, colors, sizes, and other product details.

However, actual product colors may vary slightly depending on your device screen, display settings, and lighting conditions.

Product availability, descriptions, and prices may change without prior notice.

4. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

An order is not considered accepted until payment has been successfully authorized and the order has been confirmed by us.

We reserve the right to refuse or cancel an order in circumstances including:

Payment authorization failure.
Suspected fraudulent activity.
Incorrect product pricing or listing information.
Product unavailability.
Inaccurate or incomplete order information.

If an order is canceled after payment has been collected, any eligible refund will be processed to the original payment method.

5. Pricing and Payments

All prices are displayed on our website or during checkout.

We accept the following payment methods:

Google Pay
Mastercard
Visa
Apple Pay

Customers must ensure that all payment information is accurate and authorized.

Applicable taxes, shipping fees, and other charges will be displayed during checkout where relevant.

We reserve the right to update product prices and payment conditions at any time. Changes will not retroactively alter the price of an already confirmed order, except where correction of an obvious pricing error is legally permitted.

6. Shipping and Delivery

Our standard order processing time is 2 business days.

The estimated shipping transit time is 7–15 business days after dispatch.

Our primary shipping carrier is HuaHan Logistics.

Delivery estimates are provided for reference and may be affected by customs inspections, weather conditions, carrier operations, public holidays, and other circumstances beyond our reasonable control.

For further details, please refer to our Shipping & Handling Policy.

7. Returns and Refunds

Customers may request a return within 30 calendar days after delivery, subject to the eligibility requirements stated in our Return & Refund Policy.

For returns due to personal preference or reasons not caused by Lunessaeme, customers are responsible for return shipping costs, generally estimated at USD $12–$18.

Approved refunds will be initiated within 5–10 business days after the returned item has been received, inspected, and approved.

The payment provider may require an additional 5–10 business days to display the refunded amount.

For complete return procedures and conditions, please review our Return & Refund Policy.

8. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is protected by applicable intellectual property laws.

Unless otherwise authorized, you may not copy, reproduce, distribute, modify, publish, or commercially exploit any website content without prior written permission.

9. Third-Party Services and Links

Our website may use or provide access to third-party services, including payment providers, logistics providers, and external websites.

These third-party services operate under their own terms and policies.

Lunessaeme is not responsible for the independent policies or practices of third-party websites and services, except where liability cannot be excluded under applicable law.

10. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate website information and reliable website functionality.

However, we do not guarantee uninterrupted or error-free access to the website.

To the extent permitted by applicable law, Lunessaeme shall not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary.

Any revisions will be published on this page with an updated effective date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

13. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms & Conditions, the use of this website, or purchases made through Lunessaeme shall be submitted to the competent People's Court in Dongguan, Guangdong Province, People's Republic of China, subject to applicable mandatory jurisdiction rules and consumer protection laws.

Nothing in this section shall deprive consumers of any mandatory rights or legal protections available under applicable law.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: